Just the fucking worst.

My parents swapped providers to TPG to take advantage of their cheaper plans. They advised that within 3 days they would be moved to a TPG line and that the modem would need to be reset and new passwords would need to be put into the router. On Friday last the plan changed over. They haven’t been able to authenticate since. The ADSL line is up, they claim to not see the authentication attempts and the previous provider can see that the connection has been cancelled with them.

3 or 4 round robin escalation to their “Engineers” later. Wait. I was going to gloss over this, but im not. This is incredibly frustrating I can only imagine what a non tech person must feel like when they say things like… have you tried another phone cable? Why pray tell me would i need another phone cable if the ADSL light if fucking solid you fucking process monkey. Have you tried another modem..? who just has multiple modems lying around. Have you tried to connect directly to the router, and not via wireless? What in the name of God’s left testicle will that do for a router failing to connect authenticate.

The promised call back from an engineer never happens so you call them back the next day. Then you get the same stupid fucking questions all over again, even though they say that they can see the existing fucking job. Eventually you loose your shit and demand to speak to these elusive engineers. I get the feeling that these engineers are in fact just someone else in the call centre WHO THEN PROCEEDS TO ASK YOU THE SAME FUCKING QUESTIONS!!! Eventually if you can withhold the rage burning with in you, you can fight through the dimming red corners of your vision you can get an actual honest to god Telstra appointment. Because TPG dont own their own exchange they rent space on Telstra’s so now you come to earth shattering realisation that nothing you did matters. That all of that was for fuck all, because TPG cant fix your problem they need Telstra to do it for them. So you get a booking for a Telstra line tech.

A Telstra tech was allegedly booked for midday today to do a proper test on the line. Now I haven’t heard from them all day, so I call to speak to the “engineer” again. I get yet another process monkey who tells me that “Due to a back up of problems in the area, the Telstra schedule has been delayed by at least a week. The earliest they can get someone to the site would be 17th but most likely we would expect to see this issue resolved on the 19th”

This ladies and gentlemen is where I loose the fucking plot. I mean absolutely lost it. I am now awaiting a call from the manager of the tech support call centre to get this issue resolved within the week or I will be laying grievous telecom ombudsmen smackdown.

I wish it had been that funny

It was by Bethseda, something about clockwork steampunk powers and assassins… oh I’ll just google it never mind, you’re no help.
Hmm.
Dishonoured.
Yep I’ll add that to stack I’m buying.

Watching shows and eating bachelor chow. Made my favorite chili chicken risotto. You can make about 4 3 2 days worth for a little under $15 and its so damn tasty. Problem is it so damn tasty. I feel like a beach ball with legs.

I wish it looked this cute.

I probably look like the fat vampire from blade.

I have a friend Kate. The F1 is her thing. The same passion we might feel for a well played International Rugby Match she feels with the precise turns and geometry of a good run on a F1 track. Me I dont get it. Cars go round, then they go round again. I’m assured that there is science and a art to it, that its about the fusion of man, machine and speed. That F1 drivers are the fittest people on the planet that their reaction times make snakes look slow, and that their hands are so steady as to make a thoracic surgeon look positively jittery. I dont see it.

This however, this looks pretty darned cool. Good to see Aussie Chris Hemsworth doing something other than hitting things with hammers, or dying on the bridge of the USS Kelvin. I hope this is the start of some more serious roles for him.